Privacy Policy

Website Privacy Policy

Any data stored or entered on this website will be stored securely and only used to provide you with the information that you have requested, and communicate in the way(s) that you have agreed to, and only for specific purpose.

What information is collected

On jpearmancounselling.co.uk you can ask to be contacted by supplying contact information. Any information collected on these pages are stored for a maximum of 60 days, then automatically deleted.

How your information is used

Your information is used to better understand your needs and provide you with any information that may be relevant. We may also use your information to contact you and provide you with information relevant. We will always give you the opportunity to opt out if receiving information.

Cookie usage information

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site.

How cookies are used

Cookies are used on this site to control how the page looks, and to remember your preferences and choices. Cookies are also used via Google Analytics in order to track the usage of the site. It is important to aid in improving and maintaining the website. When someone visits the website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. The information is collected in a way which does not identify anyone. Targeted cookies may be used to collect information about user’s browsing habits, which may also include your use of social media sites, which will be used to show relevant information so users elsewhere on the internet. In limited circumstances the information collected may be used to remarket to users.

Complaints procedure

I am committed to providing a safe, supportive and professional service, and I welcome feedback from clients. If you have a concern or wish to make a complaint, I encourage you to contact me in the first instance by email at jmpearman@outlook.com. I will acknowledge your concerns, review the matter fairly and respectfully, and aim to work with you towards a resolution wherever possible.

I am a registered member of the British Association for Counselling and Psychotherapy (BACP) and the National Counselling and Psychotherapy Society (NCPS) and work in accordance with their ethical frameworks. If, after following my complaints process, you remain dissatisfied, you may choose to raise your concerns with the relevant professional body. If your complaint relates specifically to how your personal data has been handled, you also have the right to contact the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Who information is shared with

The website will not sell, rent, or lease your personally identifiable information to others.

Security of information

jpearman counselling. is committed to ensuring the security of your information. We have put in place appropriate physical, electronic policies and procedures to secure the information collected on the website.

Consent

By using the website, social media channels or other online services you agree that we may place cookies on your device as outlined above.

Last updated 9/6/2026